Home Of Performance Becomes A HubSpot Platinum Partner Agency

Home of Performance was officially recognised as a Certified Platinum Partner Agency by HubSpot, the world’s leading cloud-based software platform that supports marketing, sales and customer services activities for businesses. Being certified as a Platinum tier agency is a testament to the success HOP has had with the platform, yielding consistently positive results for a large number of clients managed monthly. 

About HubSpot

Founded on ‘inbound’, the notion that ‘people don’t want to be interrupted by marketers or harassed by salespeople — they want to be helped’, HubSpot is a marketing and sales platform that integrates with businesses to streamline operations and increase revenue. Boasting a sophisticated CRM at its core, and the additional benefit of a suite of software for marketing, sales and customer success, HubSpot helps marketing, sales and services teams work together more efficiently. 

The Platinum Solutions Partner credentials demonstrate that HOP’s ability to market, sell, deliver, and grow is recognised by HubSpot. The status demonstrates excellence in executing the principles of Inbound Methodology since HubSpot partners are held to a strict set of standards. 

An agency must complete an eleven-part course covering HubSpot Methodologies, as well as regular training on new and updated technology within the HubSpot platform, to become a HubSpot Solutions Partner. There are four tiers to the HubSpot Solutions Partner program: Gold, Platinum, Diamond, and Elite. These tier rankings are based upon a few variables, including:

  • Monthly Recurring Revenue (MRR): This metric reveals how much business the agency has brought to HubSpot through clients who have HubSpot licenses. 
  • Client Retention: HubSpot agencies that retain their clients at a high rate have proven their value to businesses, and are rewarded in the ranking algorithm.
  • HubSpot Portal Engagement: Keeping track of how many users log into HubSpot regularly is one way of determining how worthwhile an investment HubSpot has been for a business. Each client portal connected to the partner contributes to this measurement.
  • Inbound Marketing Excellence: Successful campaigns are a clear indication of an agency that is a valuable HubSpot partner.

Working with a Platinum Partner Agency

Since the agency’s conception, HOP has worked closely with the leading marketing automation platform. John von Hofsten, the Managing Director shared, “To tier up to Platinum status with HubSpot is a great testament to the successful threeway partnership between HubSpot, HOP, and our clients. We have been given amazing support by the HubSpot team from the start, and I’m confident that we will keep supporting the UAE and the Middle East in managing and leveraging data in a better and smarter way.”

Being a Platinum partner means that HOP is consistently reaching the MRR required for this tier for sold and managed accounts as determined by HubSpot, therefore serving a large number of clients utilizing HubSpot’s inbound methodology.

Working with a Platinum Partner Agency such as HOP means that businesses receive:

  • Access to a team with expert knowledge of the latest HubSpot tools, developments, and methodologies
  • Services are offered by experts equipped with the technical and theoretical know-how to deliver outstanding results
  • A combination of digital marketing and HubSpot expertise, which allows for a comprehensive marketing solution that produces results
  • An outstanding HubSpot experience through ongoing support and always having an expert at hand

About Home of Performance

Home of Performance is a full-scale boutique digital marketing agency that is guided by the true ‘Digital Partner’ approach for its clients. Gaining traction as one of Dubai’s most advanced digital performance agencies, HOP is a data-driven, customer-focused and creatively-fueled team of passionate and highly qualified digital consultants to deliver high impact business growth in a short period.

The ambitious team is trained and HubSpot certified and continues to learn and stay ahead with the latest news and trends in order to help clients remain competitive. Offering their services for some of Dubai’s fastest-growing, most innovative and creative businesses, HOP challenges conventional strategies, placing outcomes, information and creativity at the core of their model while delivering knock-out performance through in-house experts.

As a HubSpot Platinum Certified Partner in Dubai, let us help you with every part of your HubSpot integration, marketing, sales, CRM & more.

 

Got questions? Reach out to us.

 

Home of Performance is now a HubSpot Gold Partner!

Home of Performance was recognized as a Gold Agency Partner by HubSpot, the world’s leading inbound marketing, sales and service platform. As a Gold Certified Agency Partner, HOP is able to assist its clients in building and executing inbound marketing strategies, bringing in the highest quality customers. The status also proves that HOP is using HubSpot’s tools to continually deliver outstanding results, educate more businesses about inbound marketing, and ensure long-term customer retention.

Rapidly becoming one of Dubai’s leading performance marketing agencies, Home of Performance has worked closely with the industry-leading marketing automation platform from the very beginning. “Hubspot’s offering and mission are very much aligned with the ones at HOP. Our focus has always been to generate value for our partners and to support in creating a seamless experience in the customer journey,” shared John von Hofsten, Founder and Managing Director of Home of Performance.

About HubSpot

HubSpot is a marketing and sales platform that is founded on “inbound”, the notion that people don’t want to be interrupted by marketers or harassed by salespeople — they want to be helped. The inbound movement empowers businesses around the world to return their focus to the customer, to stop interrupting and start helping. 

Boasting a sophisticated CRM at its core, and the additional benefit of a suite of software for marketing, sales and customer success, HubSpot helps marketing, sales and services teams work together more efficiently. 

The HubSpot Agency Partner Program is a program designed to help agencies around the world grow and scale their businesses by using the inbound methodology and most recently, with the addition of the flywheel.  Using a combination of metrics, Partners are placed in tiers – Silver, Gold, Platinum or Diamond- looking at monthly sold and managed recurring revenue (MRR), retention, software engagement, and actual inbound marketing success. 

John von Hofsten, the Managing Director of HOP went on to say that, “as a user of HubSpot ourselves, it feels great to move up in our Partner tier. It allows us to continue working closely with the Hubspot team to onboard new companies to their platform and through that, enable more business in the region to create and adopt the inbound methodology.”

Working with a HubSpot Gold Partner

From continuous improvement in the way of regular updates and additions to its offering, ensuring that it keeps up with fast-changing marketing trends, HubSpot also includes a training academy full of videos, guides and certifications that enable users to gain practical knowledge and harness the platform to its full potential. Certified Partners receive access to this intel, and the training necessary to achieve excellent results using inbound marketing. For each client brought on board, the team utilises the inbound methodology to make each campaign as effective as possible.

  • Customer Relationship Management

Integrate inbound marketing into the sales process and align sales efforts with a sophisticated lead flow. Managing data is made easy and the HubSpot CRM unites sales and marketing channels. 

  • Marketing with HubSpot

Marketing Hub helps to boost the client’s website presence, increase site traffic, increase conversions, and run inbound marketing campaigns successfully. It also gives the insight to create an effective customer journey from awareness through to becoming a customer, 

  • Sales with HubSpot

With insights on leads and real-time information, it empowers sales staff, allowing them to act quickly and accurately. They are able to connect with customers, build relationships, track deal progression, create workflows and automate repetitive sales tasks to save time.

  • Customer Service with HubSpot

Completing the loop, the Service Hub takes care of the full lifecycle of a client. It enables clients to keep customers happy, incentivize repeat business, and grow their business through recommendations.

About Home of Performance

Home of Performance is a full-scale boutique digital marketing agency that is guided by the true ‘Digital Partner’ approach for its clients. Gaining traction as one of Dubai’s most advanced digital performance agencies, HOP is a data-driven, customer-focused and creatively-fueled team of passionate and highly qualified digital consultants to deliver high impact business growth in a short period.

The ambitious team is trained and HubSpot certified and continues to learn and stay ahead with the latest news and trends in order to help clients remain competitive. Offering their services for some of Dubai’s fastest-growing, most innovative and creative businesses, HOP challenges conventional strategies, placing outcomes, information and creativity at the core of their model while delivering knock-out performance through in-house experts.

As a HubSpot Gold Certified Partner in Dubai, Let Us help you with every part of your HubSpot integration, marketing, sales, CRM & more.

 

Got questions? Reach out to us.

 

How Important Is Delight Stage In Inbound Marketing

Inbound Marketing is described as the data-driven marketing approach that attracts, connects and converts people to your brand. The strategy is multi-channel, it describes where customers are, and how the main driver of quality content needs to communicate with you. It enables you, through various channels including blogs, email markets and social media, to bring people into your website. As we know Inbound Marketing consists of 4 stages Awareness, Convert, Close, and Delight. Usually, business or brands are too focused on the first three stages of the inbound marketing methodology; there is a tendency that they to ignore the delight stage of this inbound journey.

According to Hubspot “Exceeding a customer’s expectations to create a positive customer experience with a product or brand.” In every marketing strategy, it is important to keep your customers happy all along and turn them into your brand advocates. But more often the conversation gets less once the deal is closed.

Effective inbound marketing offers solutions, tools and of course excellent contents which are truly worthy of your client. It is important that you continue to enjoy and engage with your business with inbound marketing. We, after all, want to have potential referrals and upselling possibilities, that will follow if you have a satisfied and rewarding customer base.

Here are ways in which you can actively delight your consumers

1. Social Monitoring

Social media lets you track your business-related social conversations. You should address questions or concerns about your products or services, including positive and negative reviews, and create opportunities to answer both questions.

You may create content to help clients understand it better, for example when you know that consumers have problems with a specific element of your product or service.

Effective social listening does not just mean brand monitoring and product references. Listen to what the customers do and what is going on in their specific businesses.

You will discover more opportunities to build on your relationship, develop relevant content or approach it directly through the experience of your customer behaviours and challenges to the industry.

2. Be Active in Content Creation

Add the content always and maintain it in a position that your customers can view and share easily. Your customers have no better way to show themselves than by sharing their wonderful content. Smartphones have made it possible to build written content, audio content and video on the go. The huge evolution of Social media platforms also provide a proper channel to market and push the content. Nothing can substitute the power of user-generated content that builds value and trust to your service or brand. So your content creation should never be in a state of halt.

3.  E-mail Marketing

The highest credibility does not always go with email newsletters. We can all get upset by the flood of emails that flow into our box daily-most are useless. But they can be very efficient when done correctly.

The daily content of an email newsletter hits subscribers to keep you informed. They can use it to repurpose content such as blogs, curated content and news from the industry. You think third party posts are worth sharing. In this way, you point out to your clients and prospects that they might otherwise have overlooked helpful and relevant content.

Sending your clients with a monthly email newsletter reminds them you are still being available for them to offer support when they are in need. You must ensure to push the content to a customer’s unique needs and interests to ensure that you provide content that connects and adds value to the customer.

4. Surveys and  Customer Feedbacks

If you don’t know what they want, how can you satisfy your customers?

Surveys of your customers are the most transparent way to find out how they feel about your brand and services, and to define expectations for blog topics and contents and how they want to have a clear channel of communication in between. By having this approach you will always be up to date about what your customer needs and expects from your brand or service. This is an important approach for your brands and service to look and improve on the process of serving the customers.

These are some of the best practices tactics to continue engaging, delighting and (hopefully) turning your customer base into happy promoters and brand advocates.

To Conclude

But always remember delighting the customers should not be only focussed after the sale is done or the prospect is converted. You should always focus on creating personalised and informative content all along with the buyer’s journey knowing their needs and interests. Nothing can substitute the power of review of word of mouth from a satisfied customer. A happy and delighted customer is an asset to your brand.

 

Got questions? Reach out to us.

 

How To Have An Effective Inbound Email Marketing Strategy.

It is always important that the email’s that we push to our prospects do not fall in the junk mail folder. Rather than just going on with the email blast with a vague hope of generating leads, it is always important to have a strategic approach with your email marketing. When implementing email marketing to your inbound marketing strategy it should always focus on sending emails that are your prospects that are interested in your products, services and brand.

Rather than forcing them to convert it is always important to motivate your target audience to come down to your website by the content that you are put to them to consume. Here are 6 ways in which email marketing can be proven useful for a successful Inbound marketing strategy;

1. Build an Effective Email List

If you don’t have anyone to deliver your messages, your email marketing will not make any good. (Obviously correct?) Sadly, in their email strategy, many companies ignore this important aspect.

This can be an upload demanding an email in exchange for valuable content or a first-time discount. With these resources, you can increase the size of your database significantly

2. A Well Advanced CRM

CRM is an important part of your inbound marketing strategy. A CRM to segment the contacts is extremely important to the incoming email marketing, then segment again. Inbound marketing is all about delivering individual messages to the right individuals at the right time so that you can easily segment your clients so that your email marketing campaign is carried out or breaks down.

There are several ways in which you segment your database to provide the customer with specific messages, depending on the CRM program you have. In order to name a few, consumer life cycle and buyer individuals are among the most effective ways to segment.

 3. Personalized Welcome Email

When you abandon your email address, the least you can do is welcome them with open arms to your service. It’s time to react, you have made the first move. Not sending a welcome email is essentially eye contact, instead of turning away without saying hello. Don’t be that person.

You are waiting for a response when users give up their account. I remember I am somewhat disappointed if they don’t send a welcome email when I register for newsletters and corporate updates. Adding catchy subject lines tho those, emails generate extremely high opening rates and click rates, which makes it a valuable tool to start a perfect relationship with your prospects which helps to build trust in the long run.

4. The Follow Up Email

The Follow-up email is something very important to consider in an email marketing methodology to craft an effective inbound marketing strategy. If you give a feel to the customers that there is less value that you are offering to your prospects; the chances are high that it’s going to affect your business strategies. This is where email automation plays an important part in your strategy. Did someone has your ebook downloaded and took action on your website. It is important to keep the conversation going and continue providing value to their inbox.

5. Delivering Dynamic Emails

Email Newsletters are an excellent way to update your contact list with news and blog posts that are relevant to your products and services beneficial to your target audience. The last thing you don’t want to do, though, is to give someone an irrelevant update that keeps them away from you. This is when dynamic emails will have an impact on your inbound email marketing strategy.

Dynamic emails are emails showing different messages within a single email for various segments of your contacts. You need a CRM which will be able to do this, but this can improve the measurements of your email blasts on the wall.

6. The Delight Thank You, Mail

Most businesses use this, but that is not the only reason to thank your friends, after having finished a buy on their website (which is great!). You should thank them for their new bid update. Always deliver a Thank you email if they engage with your business by commenting on your social media posts or blog posts regularly. You don’t have to be huge, and most people enjoy a simple e-mail thanks.

Such components work perfectly for your inbound marketing strategy. This enables you at the right time to send the correct messages to the right people and send brand entry via the roof. The way companies and consumers interpret email shifts inbound email marketing. This makes it possible for individuals and opens up a step by step interaction.

To Conclude

Whether you want to generate leads, acquire new customers or maintain existing ones, you can achieve your B2B objectives through an inbound email marketing strategy. You will probably see more sales, ROI and business growth in the coming days by keeping your eMails conversational, supportive, and useful. But keep yourself ready to experiment with your email marketing strategy. There is no guessing that this works or this doesn’t work. Keep your business goals and objectives in your mind, continue testing and working out different strategies until you end up in a winning formula.

 

Got questions? Reach out to us.

 

How social media supports the Inbound Marketing Strategy

Digital marketing is all about having a strong online presence and increasing traffic. However, it is important to keep your prospects engaged with your product or service when they land on your website.  Inbound Marketing has turned out to be the most effective way to do so. Inbound marketing focusses on valuable content creation that attracts the prospects. 

When content forms the important aspect of inbound marketing methodology; social media plays a major marketing channel where you can reach out to your prospects with the relevant content you have created. The success of inbound marketing to quite an extent depends on how actively you are engaged with your social media marketing channels.

The advantages of social media for inbound marketing go far beyond the large volume and width. Social media provides the audience with a marketing tool, which offers them just what they want: engagement, dedication and trust. From building your brand to improving SEO, you can get the right person, at the right time, with the right message through the many benefits of social media for inbound marketing.

Here are the 6 ways in which  social media can benefit your inbound marketing methodology

  1. Attracts the Prospects 

Creating customer relations via social media platforms provides today’s public demands with interest. If you want to attract the desired audience you must be consistently active on social media.

You want your target audience or prospects to engage with you by providing appropriate, insightful and even entertaining content. And you will build an even greater bond when you speak to your audience whether it is reacting to feedback or critical comments (in a constructive, problem-solving manner). 

If you want to attract the desired audience you must be consistently active on social media.  The more involved they are, the more involved the brand should be. The more they are being taken into consideration more they will trust the brand. 

  1. Establishes Your Brand

There is nothing better than a social media marketing channel to get your product to reach potential customers or the target audience. You construct brand awareness and establish brand trust when using social media as a core component of your inbound marketing strategy. To educate your audience, you will share knowledge and create authority. You can get to the community to spend most of the time online, which gives you a reputation for being technically competent and up-to-date. To develop a sense of trust and relationality, you can and should entertain and engage with your audience.

  1. Fuels Content Creation

It is not done by just building your brand on social media. The gathered information at the attract stage of the inbound marketing methodology is going to play a big part in the success of inbound marketing methodology. You have access to more information about content than you could ever have when you are active on social media. Forums, forums for online review and other outlets through include almost infinite ideas for the production of your content on the social media marketing platforms.

  1. Social Media Channels Helps Promoting Content

Such digital platforms will help to create an entire cycle of content and interactions that will develop your authority if you embrace social media completely. You will deliver valuable types of content to the audience by taking the insights and reviews you get from social media and use social media to promote the same content, thereby keeping the loop going. You post contents that attract unique perspectives. In turn, your prospects share or comment on your content and automatically expand your exposure to even more prospects. You will continue to reach your market and only attract new customers to establish yourself. 

  1. It helps In Driving Organic Traffic

Most of them are not giving keen attention to this. But you can’t neglect the fact that social media plays a major role in boosting your SEO traffic. Even though it isn’t the only factor that affects the SEO it is certainly a factor that can influence your organic ranking. The more social media that you use, the more exposure you create for your business, to interact and promote your content. 

With your combined efforts on your digital marketing strategies, the visibility and reach of your content reach to the level where it is successfully pushed toward’s your target audience. If you’re generally regarded as trustworthy and reliable, there relevant online influencers have the chance to share your content with a purpose that can have a huge positive impact on your brand in the long term purpose. 

  1. Acts as Platform to Delight your Customers

For the funnel’ delight’ stage, social media is critical. Once a sale is made, the journey of the buyer is not over. If you have loyal customers that follow your social profiles, why not take time to interact with them? You must continue to delight your customers to promote your brand. It’s another way to demonstrate the value you give to your customers. The continued positive social interaction with your customers by promoting advocacy on behalf of your company is an excellent way to entertain customers in real-time. You can answer questions, promote new products or services in these groups and keep the conversation alive around your brand. There is no better platform than social media where you convert your customers to brand advocates and they keep returning to your brand.

To Conclude

Social media has incredible benefits to your inbound marketing methodologies if you make yourself open to the possibilities. Never ignore the “social” characteristic of social media. 

People are looking for substantive relations, and establishing ties with customers is no exception. Use social interaction, do not fear to reveal your brand identity and what gives you the ability to meet the needs of your prospects and customers. You will find that the ROI will improve the efficiency and profit of your inbound marketing.

 

Got questions? Reach out to us.