Kabrita Arabia.
#Creative and Content · Case Study.
Kabrita is a subsidiary of Ausnutria, a 100-year-old dairy giant based in the Netherlands that serves the international market with high-quality infant formula products. Kabrita is goat-milk-based infant formula that is aimed to offer a gentle transition from breastfeeding to bottle feeding.
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- Kabrita TeamWhen the Kabrita Arabia team approached us they were struggling with unoptimized content that was not catered to their right target audience, which was primarily the local segment in the UAE and KSA. They had a basic social media content layout and were looking to increase their brand awareness in a highly competitive market of infant formula. The main challenge of this project was to position goat-milk-based infant formula as an alternative to the more popular options of cow-based formula. Also, translating and adapting the content to suit local preferences while keeping the brand’s tone of voice intact was under focus. Since Kabrita is a health and nutrition product and caters to infants and toddlers, it required careful deliberation to abide by the do’ and don’ts of publishing such content on social media. The objective was to-
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Raise awareness about the brand in the UAE and KSA markets
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Build brand consideration and recall amongst parents and caregivers, primarily mothers, on choosing infant formula
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Build an online community of mothers, parents, and caregivers around the brand
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Educate the audience about the benefits of goat-milk infant formula
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Create visually appealing and shareable content
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Be thoughtful and informative with community management to handle responses
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Work with influencers to amplify the reach and awareness of the brand and to source user-generated content (UGC)
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Generate organic sales enquiries through social channels
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Impact increase in sales by directing the audience about third-party product shop fronts
After conducting an in-depth social media audit, and brand and competitor analysis, we framed our social media strategy to address the mothers and local audiences in addition to the broader buyer persona. We also allocated budgets to boost a selection of posts to widen reach and garner more impressions amongst certain audience sub-sets. We implemented the following measures -
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Crafted the content to primarily address the mothers to create a more empathic brand feel
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Addressed the challenges faced by mothers in their daily lives of choosing the best for their babies and reflected on how Kabrita can help them
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Adapted creative content in Arabic to address the local audience sub-set
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Published captions in both English and Arabic to suit the target audiences
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Created a lot of infographic-based content to educate about the benefits of goat-based formula in a creative and engaging manner
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Created several videos to enhance the visual and informational appeal of the content
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Conducted media shoots to build a localized brand library in order to efficiently address the target audience
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Announced new product launches aligned with overall social media strategy
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